Billing and Collection:

• Review of the daily batch for accuracy
• Entry of charges and time of service payments
• Entry of patient receipts, insurance payments and contractual adjustments
• Processing insurance claims and patient statements
• Review of insurance EOB’s for denials and underpayments and implementation of corrective action
• Persistent follow up on all claims
• Assisting patients with account inquiries and follow up with patients on past due accounts

Financial Reporting

• Monthly reporting of key business statistics and trends
• Client-specific customized reports so that physicians can effectively manage their practice

Consulting

• Consulting service to analyze practice operations and provide recommendations for improving areas of concern.
• Fee schedule review and recommendation
• Credentialing and Contract Negotiations

Practice Specific Training

• Our standard training program is modified to meet the specific training needs of each client
• Support for the Practice’s front office staff in processing billing source documents and preparation of the daily patient accounting batch
• Regular training meetings with staff, both client and at The Billing Company, for review of error and denial reports and to improve efficiencies

Practice Specific Billing Staff

• Each client has an assigned client service manager who serves as the primary contact for the practice and coordinates work with the billing staff
• In addition, to effectively service the client, specific billing staff is assigned to the daily functions of the billing and collections process

IT Management

• Provision of a dedicated, practice-specific medical management software database for the client
• Daily Back up of data with off-site storage

Other Practice Specific Services

• Scheduling
• Entry of Patient Demographic Information