1. Front Office Error Report The charge department staff reviews the billing source documents to determine if there are any error or ommisions. The errors are entered into a "Practice Error Report", which is provided to the client at EOM for training and continued education. An internal QA process is conducted in each department to insure continued quality of work and to identify areas in need of training 2. Daily Receipts and Denial Summary This reports tracks over the counter and mail receipts on a daily basis. This report also summaries any denials/zero payments from insurance carriers. 3. Denial Report – Detailed This report provides a breakdown of the denials and zero payments by type/reason from insurance carriers. 4. Under Payment Report The Billing Company has the ability to develop practice-specific fee schedules in the Misys billing prarameters. The payment department can then notify the insurance collection staff of possible underpayments. If an underpayment is identified, this information is recorded on the "Under Payment Report" for subsequent follow up and monitoring. 5. Staff Collection Assignments Practice Specific Analysis Reports The Billing Company is committed to the monthly review of all patient accounts and outstanding claims. The "Staff Collection Assignments" report is designed around client specific billing parameters and insures that all accounts are reviewed on a monthly basis, and is also a means to monitor staff productivity and accountability. 6. Collection Reports Accounts are not sent to an outside collection agency without prior authorization from the client. A report is provided to the client summarizing the billing history on each account. 7. Daily Recap This is a Misys computer generated report that can be provided to the practice on a daily, weekly or EOM basis. This report provides data such as daily charges, receipts (by patient and insurance) and ending A/R. 8. Missing Ticket Report This is a Misys computer generated report that can be provided to the practice on a daily, weekly or EOM basis. This report insures chart accountability by listing any patient for whom a charge ticket was generated, but not provided to the billing office. 9. EOM Summary This report provides the practice and The Billing Company with key business statistics and trends. 10. A/R and Payments by Date of Service All billing companies can tell you how much they collected for the month. We take reporting to a different level. This report is a distribution of the current month's receipts by month of service to obtain A/R by DOS and Collection by DOS. 11. EOM Aged A/R by Patient Type This report provides an aging of accounts receivable separated by Patient Type. This provides a snapshot of where the money is, i.e. how old is the A/R and whether it is insurance or patient responsibility. 12. Internal QA Worksheets An internal QA process is conducted in each department to insure continued quality of work and to identify areas in need of training. 13. Practice Specific Analysis Reports We can provide client specific reports so that physicians can effectively manage their practice, i.e. Referring MD Reports
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